How Brands Connect with their Customers

 Burgerking got me with this...

I was a having a stressful day when I ordered some days back...

But....

The moment I saw my name designed, I understood the effort...

For a white person to get my name's spelling and add a crown 👑 in relation to the company's name (king)..



It's a lot!


I also came across a picture on LinkedIn. It was from McDonalds to a sick customer who ordered from the hospital...


.

 

This made me think deeply...Many of our favorite brands are our favorite because we connect one way or the other to them and I realized that Connecting to customers is key for every brand...


This write-up is to point your attention to observe the little things your favorite brands do and appreciate them....


Have you ever felt connected to a brand?

Drop your comments and share. 


Comments

  1. Allegra W.October 12, 2022 at 12:19 PM

    I tear up a little bit whenever my name is spelled right! It's spelled wrong more often than not, and such simple attention to detail goes a long way. :)

    ReplyDelete

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